Logistics & Customer Service Assistant

Allstaff Office Division are delighted to bring to the market the role of Logistics & Customer Service Assistant for company based in Airdrie. This is a temporary contract up until approximately end of December.

Job Duties

• Accurately inputting details of shipments on in-house database Multifreight.
• Regularly monitoring & shipment delivery dates & collections in both Europe & UK
• Communicating delivery & collection confirmations or delays to our customers
• Responding to email bookings from our customers in a timely & efficient manner
• Obtaining Place of Delivery (POD) from transport partners after delivery of shipments
• Supporting the accounts team to ensure shipment sales & costs are accurately inputted.
• Emailing out a selection of sales invoices to customers.
• Sending the required shipping & delivery documents to European & UK partners
• Preparing & recording shipment paperwork & obtaining crucial documents from suppliers.
• Answering & responding effectively to telephone calls from customers & suppliers.

Qualifications
No specific qualifications are required for this job.

Essential Skills

• Basic English & Maths skills
• An eagerness to learn new skills & embed themselves into a new environment.
• An ability to organise workload effectively in a fast-paced environment
• Work effectively within a small team
• Strong Microsoft Office skills
• Experience in an office environment & administration role
• Communicate effectively over the telephone

Preferred Skills

• Experience in a logistics environment
• Ability to solve problems under pressure.

Work Schedule & Company Benefits
Monday to Friday – 35 hours a week plus one hour unpaid lunch break
Working Hours – 0900 to 1700 Hours

Salary: £13.50 per hour
Allstaff is operating as an Employment Business for the supply of temporary staff, engaging and paying workers directly and supplying to a client who will supervise the worker in the course of their work. By sending your CV you are consenting to Allstaff processing your personal data for the purposes of providing work finding services, including processing using software solution providers and back-office support.

If you’re interested in this Logistics & Customer Service Assistant role, we would love to hear from you!

Follow us on LinkedIn or Instagram for updates, news and further job opportunities.