Allstaff manufacturing division require an Account Executive to work with our established manufacturing client who are experiencing a period of growth. Candidates should have manufacturing/industrial sector experience to be considered.
Occasional travel will be required to sites in the UK therefore candidates need to have their own transport.
If you’re driven by a passion for delivering outstanding service while driving operational excellence, we invite you to apply.
Key Responsibilities:
- Cultivate strong relationships with customers to comprehend their needs and ensure delivery on commitments.
- Communicate professionally and transparently with customer accounts, promptly addressing concerns and resolving issues.
- Prepare and deliver comprehensive open order reports and delivery schedules during customer meetings, whether virtual or in-person.
- Collaborate closely with the Commercial Director to generate, process, and submit quotations to customer accounts.
- Efficiently and accurately process customers’ orders and associated documentation.
- Proactively follow up with customers to confirm satisfaction with our service and delivery.
- Provide valuable insights to sales discussions and strategies.
- Achieve and exceed Key Performance Indicators (KPIs) within the department.
- Maintain and update the operating system (Factory Master) with accurate information, eliminating outdated data.
Experience & Skills Required:
- Minimum of 2 years’ experience
- Demonstrated ability to manage multiple accounts while identifying and pursuing new opportunities.
- Strong grasp of client needs and requirements, with a proactive approach to providing support.
- Proficiency in Microsoft Office Suite, particularly Word, Excel, and PowerPoint, with an emphasis on spreadsheet utilization.
- Enthusiastic about delivering exceptional customer service and enhancing the overall customer experience.
- Skilled in building effective internal and external relationships.
If you are interested in this role, please apply today!
Allstaff is operating as an Employment Agency for the supply of Permanent and Contract staff employed directly by the hirer.