Service Commercial Coordinator

Allstaff’s Office division is recruiting a Service Commercial Coordinator for our client’s head office in Blantyre, South Lanarkshire. In this permanent role with flexible hours (21–40 per week), you’ll close and verify service visits within 24 hours, cost completed work, and submit accurate invoices—safeguarding cashflow, compliance, and customer satisfaction. By resolving invoice queries promptly, updating client portals, and validating engineers’ timesheets, you’ll keep the service operation running smoothly and help the business meet performance targets. The client is open to someone who would want part time or full-time hours, which would be set each week. Minimum hours for part time would be 21, which could be over 3-5 days. Operating hours are between 8am-5.30pm for this department, so the hours would need to be between these times.

Key Responsibilities

• Review, close and verify service visits on the internal system within agreed timescales
• Cost and submit jobs for invoicing in the required client formats
• Investigate and resolve invoice queries to remove blockers to billing
• Ensure all jobs are submitted on relevant client web portals and status kept current
• Process and verify engineers’ weekly timesheets prior to payroll submission
• Handle telephone and email queries from clients and internal teams professionally
• Maintain accurate records and contribute to the ISO Business Management System

Requirements

• Previous experience with invoicing (preferred) and strong customer communication skills
• Proficiency in Microsoft 365 (especially Excel)
• Confident decision-maker with strong problem-solving skills
• Able to work on your own initiative, managing workload and deadlines effectively
• Clear written and verbal communication with stakeholders at all levels

Hours & Salary

• Part Time or Full Time: 21–40 hours/week, over 3–5 days
• £26,000–£27,000 DOE (pro-rata for part-time)
• Apply directly via Allstaff

If you are interested in this Service Commercial Coordinator role then we encourage you to apply for this opportunity or contact us directly.

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