Sales Administrator

Allstaff Office Division are delighted to bring to the market the role of temporary Sales Administrator for a well established company in Hillington with potential to become permanent.

This role is to provide an efficient sales administration service to Directors and customers; support internal and external customers and ensure highest quality of customer care is delivered. This is fully on site full time Monday to Friday 8.30 am – 4.30 pm (30 min lunch break).

Overall Purpose of the Job

• Provide an efficient sales administration service to Directors and customers
• Support both internal and external customers
• Work collaboratively with team members
• Ensure the highest quality of customer care is delivered daily

Duties & Objectives Priority Duties

• Marking up orders (time barred am for morning printout – pm for order entry)
• Ensure markup orders are double checked prior to placing in folder
• Checking orders within a reasonable timeframe to avoid delays
• Answering customer phone calls in a timeous manner
• Maintaining incoming order emails
• Raise manual overnight/collection orders
• Carry out ad hoc duties requested by Directors or Managers

Secondary Duties

• Match up’s (matching short numbers with Sales works order number)
• Call backs / catching up with telephone calls
• Installation advice/technical drawings – where possible email rep
• POD requests
• Investigate discrepancies – shortages, ‘A’s/ FOC cc N/C+ collections, credits
• Sample requests

Additional Duties (Outwith Sales)

• Data administration cover
• Entering/printing of orders
• Raising/printing of invoices

Responsibilities

• Responsible for personal and general health and safety in line with company health and safety policy
• Maintain general housekeeping of working area

Skills, Knowledge & Experience Skills

• Excellent telephone manner
• Can-do attitude
• Attention to detail
• Customer care

Knowledge

• Parts and products
• General knowledge of working in an office environment

Experience

• Minimum 24 months relevant experience in a similar sales administration or office-based role
• Preferred Microsoft Office packages (Outlook, Word, Excel)

Salary

From £14.36 per hour depending on experience

If you are interested in this Sales Administrator role then we encourage you to apply for this opportunity or contact us directly.

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Allstaff is operating as an Employment Business for the supply of temporary staff, engaging and paying workers directly and supplying to a client. By sending your CV you are consenting to Allstaff processing your personal data for the purposes of providing work finding services, including processing using AI & software solution providers and back-office support.